Refund policy

 

Thank you for shopping at ​Mirada De Amor.​ If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have ​14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it and in its original packaging. You’ll also need to provide a receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non​refundable.  

To start a return, contact us at customerservices@miradadeamor.com for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.